While we don’t have a display showroom, you are always welcome by appointment to see our warehouse of inventory. Want to see specific items? Simply send us your wishlist! We will easily pull your desired items so you can see them up close and personal! If you are unsure of what items you may need, feel free to use your time to browse through our selection! We are more than happy to help you choose the right items for your event! To ensure someone is there to meet with you - appointments are required, walk-ins are not accepted!

To reserve your items for rental, you will first need to create a wishlist online or in store if needed. This will give you an initial quote and allow you to see if items are available for your event date. After we finalize the wishlist, we require a signed contract as well as a 40% deposit for the order. You can sign and pay the deposit all online! Final payment will be due no later than 7 days before the event pick up or delivery date.

Rental reservations should be placed as soon as you know the details of your event to ensure the availability of your desired rental items. All of our rentals are on a first come - first serve basis.

A 40% deposit is required to confirm your contract and full payment will be due no later than 7 days prior to your agreed upon date of pick up or delivery.

*Additional fees will apply for credit card and e-check/ACH payments

Items can be added at anytime prior to your event, pending availability. Once a deposit is placed, you may remove one or more item(s) from your order, or cancel your entire order, according to the following schedule, but the following cancellation fees will apply. Subject to any category-specific cancellation policies:

• 31 days prior: no cancellation fee

• 30 days prior: 20% of contract total, less deposit (if refundable)

• 14 days prior: 30% of contract total, less deposit (if refundable)

• 7 days prior: 40% of contract total, less deposit (if refundable)

*Days prior refers to the number of days before the earliest pickup/setup/arrival time.

Prices are quoted as a flat fee for a period of 3 days, unless otherwise agreed upon. If personally returning the items, failure to return any items by the end of business (5:00pm) on the date specified on the contract will result in additional rental fees equal to the item’s price for each day late.

Chargers, glasses, flatware, plates, etc. should all be cleaned. Any cake stands or trays must also be cleaned. Failure to clean these items will result in a $150 cleaning fee. Please place dishes and glassware evenly into appropriate crates without overfilling a single crate.

Crates are provided for dishes, glassware, flatware, and smaller goods to ensure you receive your rental items undamaged, sanitized, and ready to use. Responsibility of the equipment remains with the client from the time of pickup/delivery until the time or return/pickup. Please be certain equipment is secured when not in use and protected from harm and/or weather.

Charges will be assessed for any and all missing, broken, or damaged items, as well as linens that are lost, torn, burned, or soiled beyond cleaning. Please be careful of candle wax as it can permanently damage most linens. Should wax get on linens, the renter will be responsible for replacement of said linen. We strongly encourage the use of frameless candles or candles enclosed in glass holders, especially on table tops. In addition, all furniture must be picked up in an enclosed trailer or vehicle in order to protect items from rain and other harmful weather as well as hazardous road conditions and to avoid replacement charges.

No. Due to various materials and laundering requirements, we take care of cleaning all the linen items. Please return them in the totes/bags provided with the lids open. This will help prevent mildew or mold. We do ask that linens are shaken out and are returned without any loose food or wax on them.

All rental items must be returned, no matter their condition. In the event that rental items are missing, you will be contacted by a representative to arrange for their return. If items are lost or broken, a replacement charge will be incurred. Replacement chargers vary per item.

Yes! Delivery is offered upon request. While we are based in Albion, Illinois, we will service surrounding areas and states for an added fee. Delivery fee varies upon distance, gas prices, and other contributing factors.